LHB Answers to Frequently Asked Questions
Do You Ship Overseas?
Yes. We can ship custom builds to any country that the US allows us to ship to and/or is not in conflict with. However, international shipping is often very expensive. Rates may vary.
How long does it take you to build and ship one of these electric skateboards?
On average these boards take about six to eight weeks to build and ship from the time they are ordered. Depending on demand, however, it can take longer, but often it takes less time. When an order is placed, I immediately order all the components required for your build. Each one of these boards is assembled and tested by yours truly. Since I only use premium parts, sometimes builds are subject to minor delays while my vendors sort out issues with their suppliers. The people I order my parts from are just as anal about quality as I am, so when the factories ship something not up to snuff, things can get delayed. This rarely happens though.
What kind or warranty or return policy do you offer?
All sales are final. Each board i build is a custom work of art and we will not give refunds or exchanges for any reason, so try to get your wants and needs solidified before i send you the invoice. Unless something is terribly wrong, of course. If you receive your board or other product and it malfunctions due to flawed construction, has obvious flaws that affect performance, or is otherwise not up to snuff due to mistakes I made, get in touch with me and we'll discuss options. If it's an issue I can't walk you through and fix with your help, pack it up and mail it back and I'll fix it and ship it back for free. Pretty simple.
You make your own decks? What are they made of?
Yes, I press my own decks. Our decks are the Witchblade GT and GTD. Nine layers of Hard Rock Maple hand made and pressed in my very own steel framed hydraulic press. I didn't CNC the mold though, I had another guy do that. If you're interested, I made a series of blog posts detailing my adventures in creating my first two presses. I'm actually on my third one as my first one exploded. Enjoy the read: building my own deck press: part 1, part 2, and part 3
What 'quality parts' are you using exactly?
It depends on the build, of course, but generally the best performing parts I can find at the time. We use the following brands, among others: 3D Servisas, Flipsky, TorqueBoards, Boa, HaggyBoards, Samsung, Zealous, Rip Tide, eBoosted, and several quality deck providers including Landyachtz and Subsonic.
How do I build my own electric skateboard?
Wow. That's a simple question with a hugely complex answer. There are so many things to consider and learn, but the journey is well worth it. Fortunately, I'm also the owner of a forum devoted entirely to answering all facets of this question! Head over to forum.esk8.news and start learning all about the many things involved in selecting motors, electronic speed controllers, remote mods, pulley ratios, motor mounts, and all manner of details associated with learning how to build your own electric skateboard. There are plenty of makers on this forum and some of them even make their own custom parts to sell. It is a vibrant community filled with knowledge.
Do you really use crushed coke bottles as grip on your decks?
I did, yes. In fact, I wrote a whole post about it that's pretty in depth. After reading it, you might even want to do it yourself. If done correctly, and most of the time I do things correctly, its no more hard on your hands or feet than regular grip. In fact, its actually easier on your hands when carrying a board than a lot of cheap bullshit grip out there. My bottle glass grip even passes the barefoot test. That's when I stand on something in my bare feet to see if its annoying. Don't worry, I don't stand on every board in my bare feet. If i did, my customers would have funny smelling boards. Also, smashing coke bottles for grip is a way of recycling and reusing, which is bonus green points. But i don't just use coke bottles. I have also used Dos Equis beer bottles for green, SKYY Vodka bottle glass for blue, and Pyrex for a super clear glass.
These days though I use glass frit purchased on the internet in various colors and grades when not using Jessup or Mob grip.